Sunday, February 26, 2017

A520.7.3.RB - An Empowerment Example


A520.7.3.RB – An Empowerment Example 

Describe a time when you have been empowered to accomplish something. Reflect on how others supported you and how the endeavor was accomplished. How can you apply those lessons to your own followers?

When you hear the word empowerment what do you think of?  For many it may mean to have power or control over others.  This comes with titles like supervisor, manager, or boss.  However, empowerment is more than just a fancy title or position.  Whetten and Cameron state to empower means to enable (Whetten & Cameron, 2016, pg 367).  Within this is to develop your self-confidence and overcome feelings of powerlessness and helplessness.  To be empowered does not mean just having power.  Empowerment is a concept or theory which one must accept based on circumstances which are created where you feel the drive and desire to accomplish tasks. 

As a career Airman in the Unites States Air Force I have been in many situations where I was empowered.  A good example of one situation was my first trip as a flying crew chief.  Prior to becoming a flying crew chief I had gone on several trips and deployments.  While I was on these trips I was normally with several other aircraft maintainers.  I would be with other specialties and I would always have a higher ranking person who was in charge during these trips.  This meant there was always someone else who made the decisions and all of the tough calls while we were away from home station.

When I became a flying crew chief however, things changed.  I was now expected to be the one who was in charge.  I had to make all the calls while on trips away from my home station.  While I was on these trips I was the one who was in charge of all aspects of the maintenance of the aircraft.  I had to update the statuses, make all the required servicing, call any issues into the command post, and coordinate any specialist work with the base we were at and many other maintenance requirements.  During my first trip I was very nervous. I was afraid I would not know what to do or who to call if I need any help.  I was also afraid that due to my rank (only a Staff Sergeant) I would not be taken seriously by other bases servicing personnel or higher headquarters when I made the required notifications.  However, when it came time for me to do the things required they all went off without any issues.  The text disusses the five core dimensions of empowerment (Whetten & Cameron, 2016).  Included in these are self-efficacy, self-determination, personal consequence, meaning, and trust.  I think that I was successful as a flying crew chief because y training and leadership had provide me with an environment which embraced all five of these dimensions.  The fact that my supervision would put me on an aircraft alone and trust me to be able to handle whatever issues may come up was very beneficial for my self-efficacy.  My leadership knew I was competent enough to accomplish all the required tasks and this definitely help my confidence.  Knowing that when I was on these trips I was the one who made all the calls was very good for my self-determination.  As long as the work was getting done I could accomplish it however I wanted to.  My supervision was not going to be questioning my every move.  This made me feel very free and independent while I was gone.  When it comes to personal consequence I was the one who was going to make the mission a success or failure.  If I could not accomplish the required maintenance actions and ensure the aircraft was ready to fly then we would not complete the required mission.  Therefore anytime I was flying with my aircraft if we completed the mission I felt a big sense of accomplishment and result.  The same holds true for meaning.  If I was in charge of keeping the airplane flying and it flew than there was meaning in my work.  My crew was also very appreciative of me being able to keep the aircraft flying.  Trust was the most important part of me being a flying crew chief.  Both my maintenance supervision as well as the pilots and crew I would fly with trusted in me to keep the aircraft safe and ready to fly when called upon.  This was very important for me and greatly increased my sense of empowerment.       

For me this experience taught me a good deal in how to embrace and encourage empowerment.  Now that I am in a more supervisory position it is important for me to have trust in those who I am trying to empower.  I must first create an environment where those I supervise are trained and adequately prepared to complete the assigned tasks.  Once I feel they have been trained and are ready I must let them make decisions and take actions for those tasks. I feel like I was set up and empowered for my experiences on the flight line.  As a leader know I have to ensure I am not trying to micromanage and get in the way of those who are trying to complete their tasks.  I will be there if they need help or guidance but when it comes to making decisions and completing their tasks I must enable them to take care of them the way they want to and help only when needed.

 

Whetton, D. A. & Cameron, K. S. (2016). Developing management skills,

        9th ed. Boston, MA: Pearson.

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